Important Notice
No returns — exchange only. Items must be unused and in original condition.
Exchange Policy
Replacement is available if:
Damaged in Transit
Manufacturing Defect
Wrong Item Delivered
Exchange Timeline
7 Days
Exchange window from delivery date
Exchange requests must be initiated within 7 days of receiving your order.
Exchange Conditions
Eligible for Exchange
- ✓Uniforms (wrong size, damaged)
- ✓Shoes (wrong size, defect)
- ✓Bags (damaged, defective)
- ✓Unused items in original packaging
- ✓Items with tags intact
NOT Eligible for Exchange
- ❌Books (any reason)
- ❌Accessories
- ❌Used or worn items
- ❌Items without original packaging
- ❌Items purchased more than 7 days ago
Refund Policy
Refunds are issued only in the following cases:
- Product unavailable after order placement
- Order not shipped within promised timeline
- Service area not covered for delivery
Processing Time: Refunds are Processed and Credited within 7–10 Working Days to your Original Payment Method.
How to Request Exchange
1
Contact Support
Email us at [email protected] with your order details
2
Provide Details
Share photos of the item and reason for exchange
3
Schedule Pickup
We'll arrange doorstep pickup for the item
4
Receive Replacement
Get your replacement within 5-7 business days
Contact for Returns
SchoolKart.in
Azad 94, 2 RT
Prakash Nagar, Begumpet
Hyderabad – 500016
Telangana, India
Related Policies
Last updated: February 2025